Frequently Asked Questions

State Requirements Questions

What are the Appraisal Continuing Education requirements?

28 hours due every 2 years by July 31 of the renewal year.

Are there any specific courses required?

Yes, the 7 hrs of USPAP and two hours of Michigan Law & Rules.

Who do I contact if I have questions about my Appraisal CE requirements?

Contact the Bureau of Commercial Services, Licensing Division, Real Estate Appraisers at (517)241-9201.

What are the Real Estate Continuing Education requirements

Beginning November 1, 2003, a licensee shall complete not less than 18 hours of continuing education per 3-year license cycle. A licensee shall complete at least 6 hours of the required 18 hours of continuing education courses during the time period from November 1, 2003 and ending on December 31, 2004. During calendar year 2005, a licensee shall complete at least 6 hours of the required 18 hours of continue education courses. During calendar year 2006, a licensee shall complete at least 4 hours of the required 18 hours continuing education courses. During calendar year 2007 and thereafter, a licensee shall complete at least 2 hours per calendar year of the required 18 hours of continuing education courses. Any education successfully completed by a licensee for further professional designation and approved by the department as continuing education may be counted toward the total continuing education credits required for the 3-year license cycle. Each licensee, in completing the appropriate number of clock hours, will have the option of selecting the education courses in that licensee’s area of expertise, as long as the education courses are approved by the department and as long as at least 2 hours of an education course per calendar year must involve law, rules, and court cases regarding real estate.

For the 3-year license cycle each licensee needs to complete 18 hours of continuing education. As long as the topic number and course name is different from the other courses that you have taken and you have a total of at least 18 hours of continued education from approved Real Estate courses your license will be renewed. Remember that you need at least 2 hours of an education course per calendar year that involves law, rules, and court cases regarding real estate.

Who do I contact if I have questions about my Real Estate CE requirements?

Contact the Bureau of Commercial Services, Licensing Division, Real Estate at (517)241-1781.

Course and Registration Questions

Are the courses approved for credit?

Yes, all of our courses are approved for credit.

What is the cost of the course(s) and what methods of payment are accepted?

The cost of each course is located in the course catalog. You may pay using all major credit cards (Visa, MasterCard, Discover, American Express).

What is your refund policy?

Holloway's Real Estate Institute students who purchase an online class may cancel within 30 calendar days after the date of enrollment. To request a refund, contact our online training partner Hondros Learning at support@fastclass.com or 1-866-455-3278.

Monday through Friday 9:00am - 7:00pm ET
Saturday 10:00am - 3:00pm ET
Closed Sunday

How do I get a username and password? What do I use it for? What should I do if I forget it?

During the registration process, you select your own username and password. It should be something that you can easily remember. You will use the same username and password each time you log in to access your course(s). This information is entered in the returning students section on the home page of the website. If you forget your username and password, you can either email support@fastclass.com or call 1-866-455-3278.

Can I take the course from various locations and computers?

Our courses are set up for students to access their courses from any computer that is compatible.

How does a course work?

You take the course at your own pace and on your own time. You can take the course in small increments or all at once. If you exit out of the course, then log back in at a later time, you start back in the lesson that you had been taking.

How long will it take me to complete a course?

Each course has been approved for a specific number of hours. Depending on the pace you review the course, it may take you less or more time to complete the course.

How long do I have access to the course?

You have access to the course for up to six months from purchase (no extensions permitted).

Can I use the course for review when I'm done?

Yes. You can simply log into your account to access the course.

Can I print any of the course material for future reference?

No. The course is entirely online, so you are unable to print any course materials.

Who do I contact if I have questions about the courses?

For support questions/comments/concerns, please contact our online training partner Hondros Learning at support@fastclass.com or 1-866-455-3278.

Monday through Friday 9:00am - 7:00pm ET
Saturday 10:00am - 3:00pm ET
Closed Sunday

Course Completion Questions

What is required to complete the course?

You need to review all of the course content.

How do I receive my course completion certificate?

At the end of the course, you are able to print a copy of your completion certificate. Remember to print a copy for your records.

How do my hours get submitted for CE credit?

Holloway's Real Estate Institute will submit your CE hours to the Bureau of Commercial Services for you.

System Requirements Questions

Do I need to use a PC to take the online course? What if I have a Macintosh?

Hondros Learning courses are developed to run on IBM PC Compatible Computers. While we currently do not support the Macintosh platform, we have knowledge of MAC users who have had success using Firefox as their browser. For additional support with the PC platform, please contact our Technical Support department at 1-888-466-3767.

Can I take this course with the AOL browser?

No, you cannot. We suggest that you use another browser while signed on with AOL. To do this, log in to AOL and minimize the program. While still connected to the Internet, click on the START button in the lower left hand corner of your screen. Click PROGRAMS, then click INTERNET EXPLORER, the program icon will have a blue "e".

Do I need to have sound on my computer to take these classes?

While sound is a feature of our courses, it is not necessary for a customer to have sound in order to learn the course material or complete the course. All information played in audio is also displayed in text by the course player.

What happens if I get disconnected from the Internet?

If you get disconnected from the Internet, you will need to log back into your account. In this case, you will return to the beginning of the lesson you were working on.

What happens if I have technical difficulties during the course?

You can contact our training partner, Hondros Learning:

Monday through Friday 9:00am - 7:00pm ET
Saturday 10:00am - 3:00pm ET
Closed Sunday
Call 1-866-455-3278 or email support@fastclass.com